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Call Blocking

Switchvox lets you specify phone numbers that you do not want to accept calls from. You can block specific phone numbers, or any numbers that begin with the same prefix, and you can block them at all times or during specified time frames. You can also choose how Switchvox handles the blocked calls.

To create a Call Block Rule:

  1. Click Create Call Block Rule.

  2. Select Phone Number or Prefix from the dropdown.
    Be careful using Prefix. If you put in the wrong prefix, you might block more calls than you expect.

  3. Enter the number to block.

  4. Select the action Switchvox should take with the blocked call.

  5. Select a Time Frame, if you want to control when these calls are blocked.

  6. Click Save to save your changes.

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