Overview
This app is designed to work with the FreePBX Call Flow Control module
This Application is Supported by all Px Series Models.
The Call Flow app allows manual control of call routing between normal and overrides modes, such as directing calls to "Business Hours" or "Night" IVRs.
It is useful for businesses with irregular hours, providing flexibility without relying on automated time conditions, with a toggle button and visual indicators.
The Call Flow toggle button allows switching the phone system to override mode after hours and back to normal mode during business hours, with a red light indicating override mode.
Call Flow App Key Setup for Px Series Phones in Endpoint Manager
Go to End Point Manager in your PBX and select the Sangoma brand in the menu.
Click on D & P series phones.
Choose the template applied to your Px Series phone.
Click the Models tab at the top, then select the Px Series model in use.
Use Line Keys & Horizontal Soft Keys to configure, then click on the Save Model button.
Click on Save, Rebuild Config(s), and Update Phones.
Phone UI - Call Flow View & Changing a Toggle
You can access the Call Flow App via Line Keys, Horizontal Keys (if configured), or from the Px Series phone's Main Menu under Applications.
For P370
Press the Call Flow button on your Px series phone.
You will be able to see a list of all your call flows once you've launched this application. The following information appears for each toggle:
Call Flow Toggle Feature Code Index: In your GUI, when creating a Call Flow toggle, you define an index from 0-99 for each one. This index identifies the specific call flow and can be used in conjunction with a feature code. The call flow control toggle feature is *28 followed by the index. For example, if the index is "0," you would dial a feature code of *280 to toggle the call flow. If the index is "99," you would dial *2899.
Name: This is the name of the Call Flow Control that you defined in your PBX GUI.
Current State: Either "Normal" or "Override." This determines whether the call is routed to the normal destination or override destination.
To edit the highlighted Call Flow, press the Change button to toggle between "Normal" and "Override" mode.
You can optionally use the All Normal and All Override options at the bottom to set all your call flow controls to either "Normal" or "Override" mode.