IMG 1010 - Configure NFS on GCEMS Server

The IMG 1010/1004 runs an NFS client that is configured to retrieve files from the NFS server such as treatments to play announcements etc. This procedure explains how to configure the server to share treatment .vox/.wav files. There are other shares that can be created such as Call Tracing. They would all be configured similarly.

Linux Red Hat (Enterprise)

  • On GCEMS server open NFS as shown in screen capture below

  • Before the NFS client opens a screen will ask for the root user password. If server was purchased from Sangoma, or Red Hat installations instructions from this manual were followed, then the root password is the following:
    root password = excel2
    Otherwise you will need to acquire the root password to the server.

  • To add a new share, select the "+" Add button. Browse to directory that contains the .vox files. In the case of GCEMS server the path is
    /opt/dialogic/common/treatment/datafiles (Software Release 10.5.1 and above).
    /opt/cantata/common/treatment/datafiles (Software Release 10.3.x - 10.5.0)
    See screen capture below

  • Set Basic permissions to either Read-Only or Read/Write. Read/Write is not necessary but can be set for future use.

  • The Host(s) field is the IMG's IP address. Below are a few different ways of selecting multiple IMG's

    • Multiple IMG IP addresses can be added by putting a space between each address

    • Enter a wild card * will allow any IMG's

  • Click on the “General Options” tab. Accept the default value "Sync write operations on request."

  • Click on the "User Access" tab. Set as follows:
    Check the following boxes.

    • "Treat all client users as anonymous users"

    • "Specify local user ID for anonymous users"

    • "Specify local Group ID for anonymous user"
      See screen capture below  

  • The User ID and Group ID are found by going to the Linux Red Hat start menu and selecting Systems and Settings > Users and Groups.

  • The User ID is displayed in the User ID Tab under the excelsw user. Enter that number.

  • The Group ID is displayed in the Group ID Tab under the excelsw user. Enter that number.

  • After pressing OK your entry should appear in the window. This utility restarts the NFS servers so there is no need to do anything else.

Setting the User ID and Group ID will create the sysLog call trace files with User and Group ID of ‘excelsw’ account. Verify the user ID & Group ID’s for the excelsw account before setting this.


Example syslog file:

-rw-rw-rw- 1 excelsw excelsw 32199 Aug 16 10:15 sysLog_00902650_20060816_131518.log

ClientView. Configure NFS Server

  • Right Click on the Logical IMG in ClientView and select New External Network Element.

  • Right Click on External Network Elements object pane and select New NFS Servers. Commit This

  • Right Click on NFS Servers object and select New NFS Server and the NFS server pane will appear. See Below.

  • See IMG 1010 - NFS Server for more information on NFS Server object pane

ClientView. Configure Media

  • Right Click on Physical IMG and select New Media. The Media pane will appear. See Below

  • See IMG 1010 - Media object for more information on Configuring Media

Verify Setup. Debug Information from IMG:

To access the debug information from the IMG you will have to telnet into the IMG. Refer to Sangoma Support personnel when using telnet to enter IMG debug. Adverse effects could happen to IMG or IMG network due to entering incorrect commands.

Debug information (Server State 2 indication IMG is successfully mounted):

> d

DSP (h:help,q:quit)> d

DSP Service Diags> m

machine name = IMG0

user ID = 1001

group ID = 100

Server Id 1 - Server State 1

hostname inet address aliases

---- ------ -----

localhost 127.0.0.1

vxTarget 10.129.39.56 IMG0

bootHost 10.129.39.55 /sending/

NFS_Server_1 10.127.12.56

streamInServiceMask = 0

More Debug information, “c” shows that the cache has been loaded:

DSP Service Diags> c

------- In Process VRA Cache Entries-------

Entry File Id Active_Chans Offset Size

0000 00000000 0001 00000000 00005649

0001 00000001 0001 00000000 00006166

0002 00000002 0001 00000000 00004294

0003 00000003 0001 00000000 00004817

0004 00000004 0001 00000000 00004817

0005 00000005 0001 00000000 00004411

0006 00000006 0001 00000000 00004149

0007 00000007 0001 00000000 00005235

0008 00000008 0001 00000000 00004776

0009 00000009 0001 00000000 00006024

0010 00000100 0001 00000000 00025919

0011 00000101 0001 00000000 00020191

0012 00000102 0001 00000000 00012753

0013 00000103 0001 00000000 00020251

0014 00000104 0001 00000000 00040784

0015 00000105 0001 00000000 00038621

0016 00000106 0001 00000000 00050577

0017 00000107 0001 00000000 00019047

0018 00000108 0001 00000000 00017750

0019 00000109 0001 00000000 00026411

0020 00000110 0001 00000000 00009582

0021 00000111 0001 00000000 00015679

0022 00000112 0001 00000000 00023052

0023 00000113 0001 00000000 00020118

------- LRU VRA Cache Entries ---------

Entry File Id Offset Length Blcks CB AC FB CR SB EN FO MO

DSP Service Diags>

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