Graceful Out of Service
- Kelli Higdon
Overview
The IMG 2020 at certain times needs to be taken out of service for maintenance or to upgrade software. The Graceful Out of Service feature gives the IMG 2020 the ability to gracefully divert traffic away before performing these tasks. This feature gives the IMG 2020 the ability to take any or all configured channels within the system out of service (OOS) without disconnecting active calls. Connected Channels with active calls on them will not be taken out of service until the calls have been released. Once the channel has been torn down it is returned to the idle state then the channel is taken out of service.
Taking a Node Gracefully Out of Service
The user can take a node gracefully out of service.
Under the Node object, click the Graceful Out Of Service button.
The progress status will be shown in the Event View tab below.
The user can wait for all the channels to go gracefully out of service or have the option of bringing back all the channels in service.
Under the Node object, click the In Service button.
The progress status will be shown in the Event View tab below.
The user can force all the channels to go out of service.
Under the Node object, click the Out Of Service button.
The progress status will be shown in the Event View tab below.
Taking Individual TDM Channels Gracefully Out of Service
The user can take a TDM channel or a group of TDM channel gracefully out of service.
The user selects a channel or a group of channel from a circuit group, and then right click on them.
The user select the Graceful Out Of Service action.
The progress is shown in the channel status.
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