Treatment Element

The Treatment Table Entry object will create an entry in the Treatment Table being created. Each entry created is a different treatment that can be played. Under the Treatment Entry object, multiple treatment phrases can be added that will eventually create the treatment needed. Within the Treatment Entry object, different characteristics are configured for the treatment being created. See Below

Web GUI Page

Dialogic > Routing Configuration > Treatment Tables > Treatment Table > New Treatment Element

Open

Maximum Objects

Up to 256 treatment table entry objects can be created per the Treatment Table object.

Related Topics and Dependencies

The Announcements - Overview topic includes a list of the steps required to configure the IMG 2020 to play tones, announcements, and treatments. Within that topic, follow the correct procedure for your specific application. For information on the objects created above and below the Treatment Element object refer to the links below.

Treatment Table

Treatment Phrase

Field Descriptions

ID

The ID field is automatically populated with the next available ID. To modify the existing ID, click in the ID field and a drop down menu will appear. The drop down menu ID's will range from 0-255.

Description

Enter a phrase that describes or identifies the treatment table entry being created. For example, AllCircuitsBusy would identify a treatment entry that may refer to a channel group being overloaded with calls. To enter a description, click in the Treatment Description field and enter the phrase or description.

Cycles to Play Treatment

This field configures the number of times the IMG 2020 will play the treatment entry. Click in the Cycles to Play Treatment field and a drop down menu displaying either 1, 2, or 3 times can be selected