Introduction

Description: Makes an outbound call to a specific destination on behalf of an Agent logged into CX. Supports any Agent CX extension type.

scope: cx.agent-calls

API Request

curl -XPOST --location 'https://cpaas.sangoma.com/cx/api/v1/agents/call/' \
--header 'Content-Type: application/json' \
--header 'Accept: application/json' \
--header 'Authorization: Bearer <YOUR_ACCESS_TOKEN>' \
--data '{
  "agent_name": "agent.test",
  "destination": "9001",
  "tenant_domain": "acme.cx.sangoma.com"
}'

Note: Replace <YOUR_ACCESS_TOKEN> with your Access Token obtained from the Requesting Access Token authentication step detailed in API Authentication .

This API call will enable the specified agent (agent_name) within the tenant_domain to make calls to the provided destination.

Sangoma CX

Make Agent Outbound Call

Introduction

API Request

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