Make Agent Outbound Call
- Alfredo Gonzalez (Deactivated)
Owned by Alfredo Gonzalez (Deactivated)
Introduction
Description: Makes an outbound call to a specific destination on behalf of an Agent logged into CX. Supports any Agent CX extension type.
scope: cx.agent-calls
API Request
curl -XPOST --location 'https://cpaas.sangoma.com/cx/api/v1/agents/call/' \
--header 'Content-Type: application/json' \
--header 'Accept: application/json' \
--header 'Authorization: Bearer <YOUR_ACCESS_TOKEN>' \
--data '{
"agent_name": "agent.test",
"destination": "9001",
"tenant_domain": "acme.cx.sangoma.com"
}'Note: Replace <YOUR_ACCESS_TOKEN> with your Access Token obtained from the Requesting Access Token authentication step detailed in API Authentication .
This API call will enable the specified agent (agent_name) within the tenant_domain to make calls to the provided destination.