Making Pre-Payment on Orders

• If you are looking to make a payment on a invoice that you were granted Credit Terms on please review the wiki on Making Payments on Invoices.

• If you placed your order as a Pre Pay customer and did not pay with a Credit Card on checkout and instead pick Check or Wire option, your order gets put into a holding queue and the status set to Waiting on Payment until we receive pre-payment for this order the order will not processed or shipped.

  • This only affect customers who are Pre-Pay if you are a Credit Terms customer your order will auto process still and a invoice will be generated for you to pay based on your Credit Terms

• Since the order has not been processed yet, no invoice is generated until we process the order.  You will have 2 options.  

  • You can mail a check or send a wire or you can use a Credit Card to place your order which will automatically remove the order from waiting on payment and start the process of fulfilling your order.

Payment by Check or Wire for Sangoma US

Check

• Make your check payable to Sangoma US Inc. and mail it to 

  • Sangoma Technologies Inc.

  • 100 Renfrew Drive, Suite 100

  • Markham, ON L3R 9R6

    • Canada

Paypal

• Send your payment in Paypal to paypal-us@sangoma.com

• Include Invoice Number in the Paypal Payment information

Wire

• If paying by Wire you must include a $25.00 processing fee with your wire transfer.

• If within the United States: ABA/Routing number (071025661)

• If international: Swift Code (HATRUS44) 

  • Wire-to address: 

  • BMO Harris Bank 402 E Wisconsin Ave 

  • Appleton, WI 54911

• In the "Beneficiary" field include: 

  • Bank account number (4815906890 )

  • Name on the account (Sangoma US Inc)

•  In the "Reference" field include your invoice id number

  • Please send email to accounts@sangoma.com after a wire payment has been submitted so we can be on the look out for your payment and apply the payment right away to your account otherwise it may take upto a month for the payment to be posted to your account.

Payment by Check or Wire for Sangoma Technologies

Check

• Make your check payable to Sangoma Technologies Inc. and mail it to 

  • Sangoma Technologies Inc.

  • 100 Renfrew Drive, Suite 100 

  • Markham ON L3R 9R6 CANADA

Paypal

• Send your payment in Paypal to paypal-us@sangoma.com

• Include Invoice Number in the Paypal Payment information

Wire

• If paying by Wire you must include a $25.00 processing fee with your wire transfer.

• Account Name: Sangoma Technologies Inc

  • Account Number: 1482-7316875

  • Bank Name: TD Canada Trust

  • Bank Address: 2300 Steeles Ave, Vaughan, ON L4X 5X6

  • Branch # 14822

  • ABA# 026 009 593

  • Swift Code: TDOMCATTTOR

  • Please send email to accounts@sangoma.com after a wire payment has been submitted so we can be on the look out for your payment and apply the payment right away to your account otherwise it may take upto a month for the payment to be posted to your account.

Payment by Credit Card

• To make a credit card payment on your order Log into the Portal at https://portal.sangoma.com. 
  
  

  Open

  

• Navigate to the Orders tab and pick the Waiting on Payment option at the top
  
  

  Open

  

• From here you will see a list of all your orders with Sangoma that have a status of "waiting on payment"
  
  

• Click on the Change Payment Method icon.

• You can now pick Credit Card option and walk through the process of entering your Credit Card information.