The following content only applies to FreePBX and PBXact platforms
SC_Apps- Call Forward App
- Kelli Higdon
Owned by Kelli Higdon
Overview
The Call Forward application lets you easily enable call forwarding in different-different scenario. Just open your app and add/update the numbers.
Configure number for call forwarding
There is three options, so user can set the number accordingly.
Unconditional: Forward calls immediately regardless of current state of line/PBX to the number entered.
Unavailable: Forward calls if the customer endpoint becomes unresponsive due to an Internet outage or software/configuration failure of endpoint.
Busy: Forward calls if the customer endpoint is busy, usually due to being on an active call.
