Sangoma Talk - Business Voice - How to Switch from StarPhone to Sangoma Talk

Sangoma Talk - Business Voice - How to Switch from StarPhone to Sangoma Talk

Overview

Our Sangoma Talk mobile app replaces our StarPhone Mobile app. The Starphone Mobile app has reached its End of Life and will no longer be supported after July 2026.

Sangoma Talk Mobile provides a greater communication experience for calling and collaborating with coworkers. Sangoma Talk also includes these additional features:

  • Sangoma Meet - This function allows users to start an online meeting using the Sangoma Meet App.

  • Visual Voicemail - The Visual Voicemail application allows users to view and take action on voicemail messages.

  • Call Forwarding - The Call Forward feature lets users easily enable call forwarding for different scenarios.

sp-sc-1.png

How to Switch Users to Sangoma Talk

Switching users over can be accomplished in just two simple steps.

  1. For each StarPhone extension, you are ready to switch over to Sangoma Talk- simply log into the Business Voice Portal and change the phone's extension type to "Sangoma Talk":

    image-20260129-121547.png
  2. The user whose extension was just updated will then receive an email invitation with two links: one to download the app and one to access the app with instant log-in. Please note that the invitation link will expire in 24 hours, and the user must activate their account within that time.

    sp-sc-3.png
  3. Once these steps are completed, you're ready to connect! Please don't hesitate to reach out to your Sangoma Representative if you have any questions.

Note: The recording option is currently disabled, but will be available in a future version.