Alerts Manager

Alerts Manager allows administrators to create and modify Subscriptions for one or more subscribers to various email alert messages. You can also search the Alert Logs.

Subscriptions

Create Alert Subscription

• Subscriber Name. Enter the subscriber's name.

• Subscriber Email. Enter the subscriber's email.

Alert Levels  

• Info. Information that does not include failures or data loss.

• Warning. Warnings that failures or data loss could happen.

• Error. Failures or data loss.

Categories

• Backups. Issues creating backup files, or transferring them to the FTP server.

• Call Recordings. Issues creating call-recording files, or transferring them to the FTP server.

• Faxes. Issues receiving faxes.

• Rescue. Issues with Rescue.

• Scheduled Reports. Issues scheduling or running reports.

• System. Issues with memory, disk, or load.

• Voicemail.  Errors saving voicemail. 

Alert Logs

You can search the Alert Logs by setting a range of dates and time, filtering the Alert Level and Category type.