Switchvox - Alerts Manager

Table of Contents

Alerts Manager allows administrators to create and modify Subscriptions for one or more subscribers to various email alert messages. You can also search the Alert Logs.

Subscriptions

Under the Subscriptions Tab, click Create Alert Subscription.

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Below explains each field you should see:

• Create Alert Subscription

  • Subscriber Name. Enter the subscriber's name.

  • Subscriber Email. Enter the subscriber's email.

• Alert Levels  

  • Info. Information that does not include failures or data loss.

  • Warning. Warnings that failures or data loss could happen.

  • Error. Failures or data loss.

• Categories

  • Backups. Issues creating backup files, or transferring them to the FTP server.

  • Call Recordings. Issues creating call-recording files, or transferring them to the FTP server.

  • Emergency Dialing. Emergency number is dialed.

  • Faxes. Issues receiving faxes.

  • Peered Switchvoxes. Issues syncing data, and extension conflicts with the peer.

  • Scheduled Reports. Issues scheduling or running reports.

  • Security. Issues related to security.

  • System. Issues with memory, disk, or load.

  • Voicemail.  Errors saving voicemail. 

Alert Logs

You can search the Alert Logs by setting a range of dates and time, filtering the Alert Level and Category type. 

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Additional Resources