Switchvox - Admin Suite - Groups
Extension Groups
Extension Groups let you group extensions together so that you can apply changes and features to many extensions at a time.
The All Extensions group includes every extension in Switchvox. If you add an extension, it is automatically included as a Group Member. This group cannot be modified.
Managing Extension Groups
Click Create Extension Group to add a new extension group.
Click the Modify icon for the group you want to modify. This displays the Modify Group page.
Click the Delete icon for the group you want to delete. This displays the Delete Group page. Click Yes, Delete Extension Group to remove the group.
Mouse-over the Note to see the Note that was added for a Group.
Extension Group Settings
Name
A unique name for this group.
Note
A descriptive note for this item. This is displayed when you hover over the note icon.
Voicemail/Fax Mailbox Quota (MB)
A number of megabytes as a disk-space quota. This is the maximum number of megabytes that can be used for voicemail messages and faxes. This value can be set for extensions and extension groups.
If you leave this blank, it indicates unlimited space.
If you enter a 0(zero), it indicates that no voicemail or faxes can be stored
If a quota is set for a group or groups, and for an extension in the group, the extension’s mailbox quota is used.
If an extension is a member of multiple groups, the lowest mailbox quota is used.
If an extension is not allowed to have voicemail, this setting is not relevant.
Admin Only
YES hides this Group from phone users when they interact with Contacts in the Switchboard and Sangoma Phones. If you do not want phone users to see this Group, set this to YES.
If you set this to NO to indicate that phone users should see this Group, the Group must also be included in the Internal Directory (Tools > Internal Directory). By default, all Groups are included in the Internal Directory, but if you have customized it to only contain specific Groups, you will need to be sure any Group that is Admin Only NO is also in the Internal Directory.
Manage Group Members
This collector box lets you find and collect extensions and other Extension Groups that belong in this Extension Group.
To put an extension or Extension Group into the Group Members collection:
Type a name or extension number into the text field. As you type, Switchvox offers suggestions of matching extensions.
Click the Find icon to display the extensions available in Switchvox. You can sort this view by the column headers. If you are working with phone-type extensions, you can expand the window to show an extension's profile.
To delete an item from the collection, select it and click the Delete icon.
To put items in the right order, select the items you want to move, then click the Up, Top, Down, or Bottom button.
To select multiple items in the collection:
Control-click to select two or more items that aren't together in order.
Click an item, and then Shift-click another item to select both items and all items between them.