This report provides a history or audit trail of logons for the following:
Individual Agents
All Agents
Agents for a particular Queue
Report Description
(Inbound and Outbound Unless Otherwise Stated)
Table: Agent, Login, Extension, Time Login, Time Logoff, Total Duration.
Report Filters
Date Range.
Agent.
Report Features
Schedule report delivery.
Download the report as a spreadsheet or PDF.
Add/view notes.
Available in Offering
All Offerings