NCA - Call Recording

  1. Edit "call-analyzer-engine.properties" in the conf directory.

  2. Find the line "netborder.cpa.runtime.recordAudio". 

  3. Set the option to "true" as the default is false.

  4. Save the file and restart NCA.

  5. Ensure logging is enabled as shown at Collecting Troubleshooting Information

 

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