FAXStation Overview

FAXstation brochure

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Reliable and Secure Fax-over-IP (FoIP)

Tired of having T.38 faxing errors stalling your business operations?

T.38 fax solutions are simply not reliable or robust enough to function properly over standard internet connections. The FAXStation technology was designed from the ground up to address T.38 limitations. Switch to a 100% guaranteed error-free faxing solution from Sangoma and enjoy the true analog fax experience without the high cost of an extra PSTN line.

Whether you're in the medical, real estate, legal, offshore communications, or any industry that relies on dependable fax services, this is the faxing solution you've been seeking. It allows you to enjoy all the advantages of Sangoma UC systems while still effectively using faxing for your compliance needs.

Benefits

Re-use existing fax machines

FAXStation provides a completely cloud-based fax service, while still allowing customers to use a standard analog fax machine.

Plug-and-play

The FAXStation appliance comes pre-provisioned and pre-programmed–no need to open firewalls, port forward or set up proxies. Pick your fax number, plug your fax machine into the FAXStation gateway appliance, and start faxing right away! Software updates and patches are installed over-the-air.

Low cost monthly service

For one low monthly fee, unlimited inbound and outbound faxing is provided. A lower-priced tier is also available for limited faxing (up to 150 pages per month).

Manage faxes on web

Set up incoming fax-to-email, view and archive all incoming/outgoing faxes, resend existing faxes, and upload documents to fax out

Ideal for low bandwidth scenarios

Even works over satellite internet, GSM, ADSL or internet connection as low as 2kbps

How it Works

While there are now several T.38 ATA’s available, FAXStation uses a proprietary FoIP mechanism that virtually guarantees reliable fax transmission. While others are continually attempting to shoehorn T.38 into a reliable package, we have chosen to completely bypass this unreliable protocol. Additionally, not only does FAXStation support standard analog fax machines, but also allows customers to setup incoming fax-to-email, view all incoming/outgoing faxes, resend existing faxes, and upload documents to fax out with the FAXStation portal.

1. A FAXStation appliance is connected with the fax machine(s) at the customer site.

2. Faxes are sent from the fax machine to the FAXStation, then relayed to the recipient through the datacenter. If an internet connection is not available, the fax(es) will be queued on the FAXStation until the internet is restored.

To receive a fax, simply provide your DID fax number, and the data center will start collecting incoming faxes before pushing them to your appliance/fax machine.

FAXStation is the pioneer in providing reliable fax service to the SatCOM markets. Almost all major satellite carriers are using our solution, particularly within the offshore oil and gas sectors.

User Guides

Ordering Fax Trunks and FAXStation Devices

Fax Trunk Settings

DID to Fax Trunk Assignments

Fax Trunk to Device Assignments

eFax Portal