What is the Inbound Routes module used for?

When a call comes into your system from the outside, it will usually arrive along with information about the telephone number that was dialed (also known as the "DID") and the Caller ID of the person who called.

The Inbound Routes module is used to tell your system what to do with calls that come into your system on any trunk that has the "context=from-trunk" parameter in the PEER details.

How is the Inbound Routes module related to the other modules?

The Inbound Routes module works together with most other modules. Calls come into your system on trunks that are configured in the Trunks module.  The Inbound Routes module then tells the PBX where to send these calls. Calls can be sent to a variety of destinations, including an Extension, Ring Group, Queue, IVR, Time Condition, Feature Code, DISA, Conference, etc., all of which are configured in their own modules.

How do I get to the Inbound Routes module?

• On the top menu click Connectivity

• In the drop down click Inbound Routes

How do I use the Inbound Routes module?

• See the User Guide

• See the Sample Configurations