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This article describes Switchvox version 7.8 (102129). |
See also: 7.6.2, 7.6.3, 7.7, 7.7.1.
This version requires version 7.0 (94939). See the article Updating to Switchvox 7.0 for instructions on migrating to version 7.0. Please note that you need to clear your web browser cache after you update, to ensure the new features display correctly (including the new Admin menu items: Phone Locations & Hot Desking). Digium IP Phones firmware updates: 2.9.14 for D6X; 1.12.11 for D80; and 3.2.6 for the new P31X phones.
We recommend that all users with Switchvox Mobile Softphone assignments be transitioned to begin using Connect Mobile. The Switchvox update to 7.8 will not automatically make changes to your configuration; however, as previously communicated in Switchvox version 7.6.2, the Switchvox Mobile Softphone application is being deprecated. Please see the article Sunsetting Switchvox Mobile Softphone for more information.
New Features in Switchvox
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For more information on Outgoing Call Rules and how to configure an Emergency Dialing Rule, please refer to Setup Outgoing Call Routing
New Feature: Phone Locations
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For more information on how to configure and work with Phone Locations, please refer to the article Switchvox Phone Locations.
New Feature: Hot Desking
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For more information on how to configure and work with Hot Desking, please refer to Hot Desking with Switchvox.
New Feature: Queue Autofill
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For more information on Autofill and working with Advanced Queue features, please refer to How do I use Switchvox Call Queues?
New Feature: Wrap-Up Time Cancel
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