Updating to Switchvox 7.6.2

This article describes Switchvox version 7.6.2 (101944).

See also: Known Issues, 7.2, 7.2.1, 7.3, 7.3.1, 7.4, 7.5, 7.5.0.1, 7.5.1, 7.6.1.

This version requires version 7.0 (94939). See the article Updating to Switchvox 7.0 for instructions on migrating to version 7.0.  Please note that you need to clear your web browser cache after you update, to ensure the new features display correctly. Digium IP Phones firmware updates: 2.9.10 for D6X, and 1.12.10 for D80.
 

New Feature: Sangoma Connect Mobile

Meet the next generation mobile softphone app for Switchvox!

Sangoma Connect Mobile combines the best of our existing solutions with new core technology, providing a great communications experience for calling and collaborating with coworkers.

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These iOS and Android apps feature:

• Blind and assisted transfer

• 3-way calling

• Contacts and a Quickdial list that includes BLF

• Call History

• and more

Related articles for administrators:

• How to Set Up and Manage Switchvox for Sangoma Connect Mobile

• Firewall/NAT Checklist

Related articles for phone users:

• How do I Use Sangoma Connect Mobile for Switchvox?

• How is Connect Mobile Different from Switchvox Mobile?

Onboarding users is simple for administrators and users:

• Switchvox Administrators assign Connect using the Manage Phones tool in the Admin UI, which can automatically send invitation emails to the user. See How to Set Up and Manage Switchvox for Sangoma Connect Mobile, and be sure to note the network configuration and firewall settings information.

• Users click a ‘login link’ in the invitation email to immediately configure. There's no need for details like hostnames, extension numbers, or passwords. For more information about using the app, see How do I Use Sangoma Connect Mobile for Switchvox?

Connect Mobile can be assigned to the Main or an Additional Phone extension, and a user may have multiple phone extensions and use both Connect Mobile and the Switchvox Desktop Softphone. A valid unique email is required.

When Switchvox is updated to version 7.6.2, Switchvox Mobile Softphone users will not be disrupted. For information about making the transition from Switchvox Mobile to Connect Mobile, see Sunsetting Switchvox Mobile Softphone.  

The new Connect Mobile app is freely available to all users on a Switchvox that holds an active Switchvox Subscription. We'd love to hear about your experiences with Sangoma Connect! Please send email to SangomaConnectFeatures@sangoma.com.

Language Updates

Switchvox 7.6.2 includes several language improvements, including the introduction of German support.

There are updated language sound packs now available for download in Spanish (Castilian and Latin American), Italian and French (EU), in addition to the newly available German sounds. These updated 7.6.2 language sound packs may be downloaded here, and include recordings for previously-missing 7.x features, such as Virtual Queues.

In addition to these sound packs, Switchvox UI translations have been updated in 7.6.2. The language setting can be set by each User or Admin in the "My Account" section of their Switchvox Web UI. This will update the language for the Switchboard, as well as the main Web UI. The following Language / Locale options are available:

• English (United States)

• English (United Kingdom)

• Español (España)

• Español (México)

• Italiano (Italia)

• Deutsch (Deutschland)

• Français (France)

Resolved Issues

• SWVX-17318: User permission "Log into the Extension Suite" has been corrected to no longer prevent the user from logging into the Switchvox Desktop Softphone. Previously, this setting disabled the user's access to the /main web UI, but also disabled the user's ability to make use of the User APIs and Switchvox Desktop Softphone. Now, when a user's "Log into the Extensions Suite" permission is set to NO, they will be unable to log into the /main Web UI as intended, but will still be able to access the Switchboard, Desktop Softphone, and other applications making use of the User APIs. Switchvox Administrators who wish to prevent use of the Desktop Softphone for a given user need only ensure that the user does not have a phone of this type assigned.

• SSL certificate updates to address the issue described here.

Affected Version(s)

7.4