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Switchvox Documentation
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Switchvox Documentation Guide
Switchvox User Guides
FAQ Move
Switchvox Technical Notes and Resources
Switchvox EOL/Sunsetting
Switchvox Updates
Switchvox - Admin Training
Switchvox - User Training
Troubleshooting Move
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How Do I enable Jitterbuffer?
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How do I fix Phones configured through a Phone Feature Pack having the wrong IP address
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How do I troubleshoot High Load?
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How can I solve the Digium phone incompatibility with ASUS RT-AC66U?
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B-channels keep restarting after hours
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Why does reporting on IVRs not report the 2nd IVR that call gets sent to via a timebased clause?
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Switchvox peering feature Remote Peer Sync Error (Peer_Name): switchvox.sync.peers.link : (12003) Database sql execution failed error
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Copy protection activation failing for licenses
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Troubleshooting missing caller ID on Analog calls
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Calls to provider fail after X seconds
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How can I decode DTMF using Audacity and Multimon?
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Delay when dialing IVR options
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How to clear backend log files in Switchvox
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What do I do if I have audio delay and I am using a Sonicwall firewall?
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Unable to Dial a Name By Directory
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Switchvox 470 powering back on after being shutdown from GUI
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Why does firedialer cause duplicate call recordings to be created?
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Why is my manual time drifting?
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Why does my IVR not preserve caller id when using 'Send to External Number'?
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How do I fix IMAP server connection issues on uncertified hardware?
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Transfer spawns a second call
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How to troubleshoot Call Recordings not offloading to FTP server
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How do you fix when a SIP provider denies calls because of the Call-ID having their IP in it?
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What do I do if Switchboard won't load in Internet Explorer 8 or 9?
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Why am I getting the error "IP Address should be in the format xxx.xxx.xxx.xxx" and how can fix it?
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How do I troubleshoot missing Caller ID over PRI?
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Negative Timer Issue in Queue
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Invalid peer_ssl_cert error when saving Peered Switchvoxes
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What can I do if remote Digium phone on VPN loses connection when using PFSense?
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Why are my packet captures being removed from my phone system after refreshing the Advanced Debugging page?
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What do I do if my Digium phones will not register over VPN between two Sonicwalls?
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How can you fix no audio on Switchvox softphones when using a Fortigate firewall?
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What can I do when I get a 403 Forbidden HTTP error when accessing the Web Interface in Switchvox?
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Why Do I Have Multiple Calls Logged for Misdialed Calls in Call Reports and Call Logs?
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MP3 Music On Hold Files Not Uploading
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Why will my Switchboard not load starting January 12, 2021?
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Why can't I receive emails from my Switchvox PBX?
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Why Is The Chat Icon Gray And Inactive In Switchboard?
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Why Is My Park Key Grayed Out?
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Why are Outgoing calls showing the wrong number on my Digium phones?
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Why Doesn’t My IVR Allow Callers to Dial Extensions?
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Why wont my CSV bulk import of contacts work in switchvox 6.4?
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Why Does The Number Dialed Change on the Phone Display During A Call?
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Problems Loading Switchboard
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Why Do I Get the Error: You Are Not Permitted to Dial This Number when trying to dial an outgoing number?
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Why Don't I See All Ringtones In The Main Interface?
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What do I do if my phone shows "Parking lot API not loaded"?
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Why is internal CID showing up as the contact name from the external contact list I uploaded?
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How do I fix a stuck status with Digium phones?
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Why will Switchvox not accept my .csv file for extension importing?
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How to resolve error message "Client died with status Cannot resolve"
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What are the known audible alarms on Switchvox systems?
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Why Is The Voicemail Message Waiting Indicator Light On When There Is No Voicemail Message?
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Why are the channels in my FXS channel group greyed out and unselectable?
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What do I do if I restore a cloud backup to a premise PBX and lose my admin permissions?
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What to do When Unable to Dial Extensions from an IVR
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What to do When Unable to Hear Caller's Voice in Call Recordings Using an Analog Line
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Why are voicemail messages are not showing up on an extension after leaving a voicemail message?
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How do I play a sound file, from the beginning, for each caller sent to a queue?
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What do I do when my Switchvox 310, 360, 380, 450 or 470 will not auto boot?
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Is there any way to retrieve an accidentally deleted voicemail from the Switchvox system?
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How Do You Find An Account ID?
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Why are all internal calls placed from my Analog extension resulting in a fast busy dial tone.
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How Do I Fix Paging? The Phones Ring, But Do Not Get a Page.
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What do I do when my call blocking rules aren't functioning?
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Why does the internal directory spell a name?
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What do I do if my calls stop working?
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What do I do if my Switchboard is not loading?
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My caller ID is prepending zeroes, how to I change that?
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How Do I resolve MWI (message-waiting-indicator) delay?
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What do I do when my BRI channels are always busy
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How Do I Avoid Incoming Calls From Interrupting Voicemail Message Playback?
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Why Do I Not See My Extended Entry Permissions In My Phonebook?
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How to diagnose 400 Bad Request
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How to rebuild a RAID 1 on a Switchvox 470
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Remote phone using same subnet as local network
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Why is the # sign not available in the Switchvox IVR
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When calling from a mobile phone music on hold has low quality
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What does HDLC Abort(6) mean?
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What are Error Codes 85, 86 and 90?
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Switchvox
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Switchvox Technical Notes and Resources
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Troubleshooting Move
Summarize
Troubleshooting Move
Nathaniel Halbrooks
Kelli Higdon
Owned by
Nathaniel Halbrooks
Last updated:
Dec 12, 2024
by
Kelli Higdon
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