Updating to Switchvox 7.2

This article describes Switchvox version 7.2 (95699).

Recent Release Notes: 6.7.1.3, 7.0, 7.1, 7.2, 7.2.1, 7.3, 7.3.1, 7.4, 7.5, 7.5.0.1.

This version requires version 7.0 (94939). See the article Updating to Switchvox 7.0 for instructions on migrating to version 7.0.  We recommend that you clear the web browser cache after you migrate to version 7.0, and before logging into the admin interface. 

New Feature

Digium Phones and a Sangoma SBC

A Sangoma Session Border Controller (SBC) is an appliance that ensures VOIP protection for your network environment  that can include Switchvox. The SBC can allow remote users with a D-Series IP Phone to connect with Switchvox and SIP trunks without opening up SIP ports on your corporate firewall and exposing your network and compromising security.

In version 7.2, Switchvox Phone Networks (Server > Phone Networks) have new Outbound Proxy server and port settings for use with remote D-Series IP Phones (D6X-series, and the D80 models) and a Sangoma SBC. 

To learn more about Sangoma SBCs please visit: sangoma.com/products/sbc. 

Changes in Access Control

• A new Alert, in the web admin portal notifies admins when the All Networks access control rule is allowing access to these services: Web admin portal, Admin API, and Web user portal. It's important that the admin is aware when this access is enabled for any IP address on the Internet (the All Networks rule effectively means 'anyone'), so this alert cannot be dismissed. 

• The Modify button on the All Networks rule is disabled if the network that admin is currently on is not whitelisted for the same 3 services as above (Web admin and user portal, and Admin API). This is to ensure that you do not block yourself from accessing Switchvox. To enable the Modify button, create an access control rule for the network you are on, and enable service for at least those 3 services. Then you will be able to edit the All Networks rule.

Other Changes and Issues Resolved

• Digium Phone Firmware 1.11.2 for the D80 supports Alternate Host, and Multicast. These features were already supported in Switchvox for the Digium IP Phone D60-series phone models. With the new D80 firmware, those features are now supported for the D80.

• Digium Phone Firmware 2.8.6 for the D60-series is included.

• When the Join button is used in the Switchboard's Conference widget, the call is now displayed in the user's Call Log and in the admin's Current Calls tool.

• The Desktop Softphone no longer displays errors and fails to load Contacts and Status options, in scenarios where the extension has older external contact data that was interfering with the phone's display.

• Parking Lot extension names can now include & and " and can be successfully modified.

• When an outgoing call rule prepends a + to the outgoing number, the call details now appear correctly.

• When a call is rapid-transferred to an additional phone that is a mobile softphone, using the InCall Menu, the call is now transferred correctly.

• On the password reset page, the email address can be entered with any combination of upper case and lower case characters.

• The Switchboard Conference widget no longer displays 'ghost' callers after everyone has left the conference room.

• The phone-user Call Rule Sets are no longer 'Activated' for use. The Activate button is removed. Call Rule Sets are implemented based on the order the rules are listed in, and on the time frame and the phone-user's Status at the time the incoming call arrives.