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To enable, select Server > Technical Support > Technical Support Access: ENABLED.
Digium Technical support provides a password. (Generated for each individual VPN session.)
Communication occurs via UDP traffic, on port 1194. (Ensure this port is open between Switchvox and Digium.)
Your network must be able to resolve portalaccess.switchvox.com (Digium's server) to IP address 199.248.63.85.
Ensure Switchvox is not blocking 10.138.0.1 or 10.139.0.1, on the Server > Blocked IPs list.
Port 22 (SSH) should not be open to the public, from the PBX.
Selecting “Connect” makes an outbound connection to “portalaccess.switchvox.com:1194”.
Switchvox must be registered.
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