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Step 1 - Check to see if you are already running the latest version

Open the Sangoma TeamHub Desktop App.

How to Update The TeamHub Desktop App

If TeamHub is not currently running


  • Open TeamHub, if an update is available, the following pop-up will be displayed.

  • Click Download to start the update.

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If TeamHub is currently running:


  • Click on the

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  • Menu ( ☰ ) icon in the top left corner of the

window
  • page.

  • Check the version of your desktop app.
    If your desktop version is the lower then version 3.1.2 follow the steps below to update to the latest version.

  • Click the TeamHub logo again to close the TeamHub Info pop-up.

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    Step 1 - Download
    • If updates are available click on the option, Download Version.

    • When the following pop-up is displayed, click the Restart and Install button.

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    Info

    If you are updating TeamHub you may be required to force close TeamHub. Click HERE to learn How to force close the TeamHub Desktop App.

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    How install the TeamHub Desktop App

    • Open the

    https://teamhub.sangoma.com/ webpage.Login using your Sangoma credentials
    • TeamHub Web App by clicking Here:

    • Download the TeamHub Desktop App.

      • Click the Home icon in the menu on the left side of the page.

      • Scroll to the bottom of the page and select the appropriate

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      • TeamHub Desktop App for your OS to get the latest version

    • Step 2 - Install the TeamHub Desktop App.

      • Open the downloaded file.

      • The installation will start.

    Info

    If you are updating TeamHub you may be required to force close TeamHub.

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    How to check the TeamHub Desktop App version.

    Open the Sangoma TeamHub Desktop App.:

    1. Click on the TeamHub logo image-20240401-143602.pngImage Added at the to left corner of the window.

    2. Check the version of your desktop app.

    3. Click the TeamHub logo again to close the TeamHub Info pop-up.

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    Page Properties
    hiddentrue

    Click here ( https://sangoma.atlassian.net/wiki/spaces/PMGMT/overview ) to locate this Product Manager.

    Source Document URL:

    Original KB URL:

    https://knowledge.star2star.com/kb/3428

    Access level (Everyone, Partners, Internal)