Title: | Add Queues | |
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Owner: | Kelli Higdon | |
Creator: | Kelli Higdon | Apr 23, 2024 |
Last Changed by: | Kelli Higdon | Jul 02, 2024 |
Tiny Link: (useful for email) | https://sangomakb.atlassian.net/wiki/x/EoDUCw | |
Export As: | Word · PDF |
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Hierarchy
Children (9)
Add a new queue - How do I? (CP version 5.x)
Forward Queue Calls to Cell Phones - How do I?
Give my agents time to complete a queue call - How do I?
Hot Desking
Hot Desking or Hoteling
How do I add linked-server extensions to my ACD queues?
Login my ACD agents - How do I?
Prioritize my ACD agents - How do I?
Types of Queues
Add a new queue - How do I? (CP version 5.x)
Forward Queue Calls to Cell Phones - How do I?
Give my agents time to complete a queue call - How do I?
Hot Desking
Hot Desking or Hoteling
How do I add linked-server extensions to my ACD queues?
Login my ACD agents - How do I?
Prioritize my ACD agents - How do I?
Types of Queues
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Outgoing Links
Fonality (1)
Route callers to a queue - How do I?
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