Route Lists
The IMG 2020 has the ability to route on either a Route Table, Route List, or combination of both. A Route List consists of a list of Channel Groups. These channel groups are listed in an ordered manner set up by the user and are accessed using different hunting options such as Sequential, Round Robin, Percent, etc. When the IMG 2020 gets to a Route List, it starts by trying to route to the first channel group in the list. If that route fails it proceeds to the next channel group. (The second channel group it tries to route to will depend on the Hunting Options configured). This procedure will continue until a route is found. The Route Lists object described in this topic is a parent or container object. Multiple Route List objects can be created under this object. The IMG 2020 maintains a database of individual route lists that get created and refers to them when needed. To create the Route Lists object, right click on the Routing Configuration Pane and select New Route Lists. Once this object is created each individual Route List can be created and configured.
Web GUI Page
Dialogic > Routing Configuration > New Route Lists
Related Topics and Dependencies
The Route List utilizes Channel Groups, Route Tables, and Route Lists to accomplish routing. Refer to the Configure a Route List topic for a full procedure on how to use a Route List to route a call.
Route List Element (Selected within a Route List Entry)
Maximum Objects
One Route Lists object can be created per Routing Configuration object.
Field Descriptions
None. There are no fields to configure within the Route Lists object. From the Route Lists object, numerous individual Route List objects can get created.