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Overview

Sangoma SMS is our text messaging application that allows users to communicate via text messages directly from TeamHub on desktop and web as well as mobile.

Note: The Sangoma SMS app is currently available via the Business Voice platform. This app will be available via the CommUnity platform soon.

Table of Contents

User License Assigned

  • Once your location or customer admin has assigned you a Sangoma SMS License via the Sangoma Business Voice portal:

    • During the license process the admin will assign you one of your location's existing phone numbers.

    • Once the license has been assigned you will receive a welcome email that includes the application installation instructions.

    • If you haven’t received a welcome email, contact your location or customer admins to request a Sangoma SMS license.

SMS Licensing - BV Portal.png

Installation

Desktop App

Note: The Sangoma SMS app is access via TeamHub. It will automatically appear in the left side menu once your license is enabled.

To download the TeamHub app:

  • Click Here to Open TeamHub in your browser.

  • Click Home in the left side menu.

  • At the bottom of the home page click the appropriate TeamHub Desktop App button based on you device type.

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Mobile App

  • Visit the apps store on your mobile device.

  • Search for Sangoma SMS.

  • Open the Sangoma SMS app.

  • Following instructions to download and install the app.

Apple Store (iOS)

Google Play (Android)

image-20240218-113450.pngimage-20240218-114119.png

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