Viewing Support Credits
To view a general ledger of all support credits that have been purchsed, included with the purchase of a item or used for a support ticket follow these steps.
Log into the Portal at https://portal.sangoma.com
Go to Support > View Support Billing.
Here you will see a ledger of every additional and deduction of your support credits.
Click on Ticket Subject will take you to the ticket in the ticket system for review