Viewing Support Credits

Viewing Support Credits

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  • To view a general ledger of all support credits that have been purchsed, included with the purchase of a item or used for a support ticket follow these steps.

  • Log into the Portal at https://portal.sangoma.com

  • Go to Support > View Support Billing.

  • Here you will see a ledger of every additional and deduction of your support credits.

  • Click on Ticket Subject will take you to the ticket in the ticket system for review

Looking for labels? They can now be found in the details panel on the floating action bar.

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