Viewing Support Credits

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  • To view a general ledger of all support credits that have been purchsed, included with the purchase of a item or used for a support ticket follow these steps.

  • Log into the Portal at https://portal.sangoma.com

  • Go to Support > View Support Billing.

  • Here you will see a ledger of every additional and deduction of your support credits.

  • Click on Ticket Subject will take you to the ticket in the ticket system for review

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