This report provides Queue performance details, which displays the following:
ATT for inbound and outbound calls
ASA for inbound calls
Queue based on filter selection
Data table breakdown by day
Report Description
(Inbound and Outbound Unless Otherwise Stated)
Table: ATT In, ATT Out, ASA.
Chart: ATT and ASA and ATT Outbound Calls
Report Filters
Date Range.
Active Queues.
Queues.
Report Features
View graphical chart.
Schedule report delivery.
Download the report as a spreadsheet or PDF.
Add/view notes.
Available in Offering
All Offerings