This report displays a detailed hour-by-hour view of call arrival based on the Queue, Type, and State filter selections, which is arranged by Day of month, Day of week, and Hour.
Report Description
(Inbound and Outbound Unless Otherwise Stated)
Table: Day of month, Month of week, Hourly Volume based on filtered selection.
Report Filters
Date Range.
Active Queues.
Queues.
Type.
State.
Answered or Not answered.
Report Features
Download the report as a spreadsheet and add/view notes.
Available in Offering
All Offerings