To perform a blind transfer on a polycom phone
During the call press Transfer or the Transfer soft key (at this time the active call is place on hold)
Press the Blind soft key
Do one of the following:
Enter the number of the extension you want to transfer the call to
Press Directories. select Contact Directory. use the arrow keys to access the number, and then select Dial soft key.
Note: Polycom Feature pack contacts are deprecated in Switchvox v6.0+, any transfers will need to be done by entering the extension number.