Uninstall boards and software

Overview

Select from the two options below which best suits your requirements:

• Uninstall all installed Diva Media Boards and related software - Diva Uninstall

• If you do not want to uninstall all installed Diva Media Boards, use Device Manager

Removing Diva Media Boards with Diva Uninstall

1. Click Start > Programs > Dialogic Diva > Uninstall.

2. The welcome dialog box is displayed. Follow the instructions on the screen and click ‘Next’ to continue.

3. In the ‘Confirm Uninstall’ box, all installed Dialogic Diva Media Boards are displayed.

Open

Click ‘Next’ to uninstall all Diva Media Boards and related drivers.

4. In the displayed dialog box, select whether you wish to shutdown or restart your computer now or later.

Open

Click ‘Finish’, to complete the process.

Removing Diva Media Boards with Device Manager

1. Click ‘Start > Control Panel, and select System in the Control Panel window.

2. In the ‘System Properties’ box, click the ‘Hardware’ tab. Click ‘Device Manager’.

3. In the ‘Device Manager’ box,click the + sign next to Network adapters..

4. Right-click the entry of the Diva Media Board that you want to uninstall and select Uninstall from the list.

5. In the ‘Confirm Device Removal’ box, click ‘OK’ to start the uninstall process.

6. Shut-down your computer and physically remove the Diva Media Board from your system. Otherwise, your Windows operating system will detect and install the Board again as soon as you restart your computer.