Report Scheduler 2017

Update to old Report Scheduler

The (currently supported) Report Scheduler feature has been updated and is available at this new URL: 
http://report-scheduler.fonality.com/

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Effect on Currently Scheduled Reports

If you have used the previous version of Report Scheduler to build and schedule reports that you are receiving per those configured schedules, you do not have to do anything.  Those existing scheduled reports will be moved over to the new Report Scheduler platform automatically.

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Application Description 

The Fonality Report Scheduler is a report generation tool that comes with Fonality’s phone service.   It provides a graphical user interface to run customized call detail reports for individual extensions or departments.  There is also an ACD report module that mirrors the ACD reports found in the Fonality Control Panel.  These reports can be scheduled and delivered to an email address on a regular basis. 

Features

• Graphical User Interface: allows for customization and scheduling of CDR and ACD reports 

• Export reports in Excel format 

• Schedule reports to be delivered in Excel format to email on a regular basis 

• Option to show call summary only, or summary plus details 

• Option to filter on call type (queue, inbound, outbound, extension to extension) 

• Available on all platforms 

• FCS – Cloud, Premise, Private-Hosted, Software-Only 

• Legacy – PBXtra, trixbox, EntPayGo, Connect and Connect+ 

Directions

Release notes - see links at bottom of page.

Known issues - see links at bottom of page.

Demonstration

https://youtu.be/tNelg5Lma1k

Screenshots 

Report Scheduler Log-in Page

Open

Report Scheduler - Report Builder tab 

Open

Report Scheduler - Report Scheduler Tab

Report Scheduler - ACD Report Builder Tab

Report Scheduler - ACD Report Scheduler Tab

Additional Resources