Report Scheduler 2017
- Kelli Higdon
Update to old Report Scheduler
The (currently supported) Report Scheduler feature has been updated and is available at this new URL:
http://report-scheduler.fonality.com/
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Effect on Currently Scheduled Reports
If you have used the previous version of Report Scheduler to build and schedule reports that you are receiving per those configured schedules, you do not have to do anything. Those existing scheduled reports will be moved over to the new Report Scheduler platform automatically.
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Application Description
The Fonality Report Scheduler is a report generation tool that comes with Fonality’s phone service. It provides a graphical user interface to run customized call detail reports for individual extensions or departments. There is also an ACD report module that mirrors the ACD reports found in the Fonality Control Panel. These reports can be scheduled and delivered to an email address on a regular basis.
Features
Graphical User Interface: allows for customization and scheduling of CDR and ACD reports
Export reports in Excel format
Schedule reports to be delivered in Excel format to email on a regular basis
Option to show call summary only, or summary plus details
Option to filter on call type (queue, inbound, outbound, extension to extension)
Available on all platforms
FCS – Cloud, Premise, Private-Hosted, Software-Only
Legacy – PBXtra, trixbox, EntPayGo, Connect and Connect+
Directions
Release notes - see links at bottom of page.
Known issues - see links at bottom of page.
Demonstration
Screenshots
Report Scheduler Log-in Page
Report Scheduler - Report Builder tab
Report Scheduler - Report Scheduler Tab
Report Scheduler - ACD Report Builder Tab
Report Scheduler - ACD Report Scheduler Tab
Additional Resources
