Email voicemail attachments to a group

If you need multiple people to receive a voicemail attachment as an email, you can do the following:

  1. Within your mail server, create a new distribution list

  2. Add all the employees within your company who should receive the voicemail attachment to this distribution list

  3. Click Extensions in your Admin Panel

  4. Click on the general voicemail box extension or any other extension you wish to have this functionality

  5. Insert the distribution email address under the Voicemail category

  6. Click Apply All Changes

Fonality doesn't include this functionality by default into the system because mail servers are already engineered to handle mass distribution to multiple parties. 

 

Return to Documentation Home I Return to Sangoma Support