Getting Proper Logs

Owned by Kelli Higdon
Last updated: Mar 22, 2024
1 min read

 

Make sure to do the following if XactView crashes and locks so we can get them the info we need.  Before restarting the server we need to find the PID of XactView so we can run the right quit command on it. 

ps aux | grep Xact

and look for a line like below

 

asterisk  3403  2.4  3.2 417392 33336 ?        Sl   12:30   0:06 /usr/java/latest/bin/java -Djava.library.path=lib -jar XactViewServer.jar .

 

kill -QUIT 3403  with 3404 being the ID in this example.

 

cd /opt/xactview/server

tar cvfz logs.tar.gz logs/

netstat -lanp

service XactViewServer restart

Unable to render {include} The included page could not be found.