XactView Module User Guide

Overview

The XactView module provides an easy-to-use GUI for editing the XactView server settings on your PBX. In general, XactView is purchased with the PBX, and you won't need to change these settings from default. However, this module provides some troubleshooting tools that are handy if you encounter issues.

Logging In

• On the top menu click Admin

• In the drop down click XactView

Usage

Server

Open

Status

Displays if XactView is running.

Version

Displays the XactView version.

License

'

Open

Licensed To

Organization the instance is licensed to.

Serial Key

License Serial Key

Type

License Type

Expiration Date

When the license expires

PBX Connections

How many PBXs may connect to this instance

Queues

How many queues may use this instance

Licensed Users

How many users may use this instance

Activate

If your system was originally set up without XactView, you would enter your license code here and press the “Activate” button

General Settings

Sync with user management

If checked, XactView users will be created based on the users that are configured in User Management. If unchecked, XactView users will be created based on the XactView settings in the Extensions page.

Server API Connection Settings

Server Name

Unique id of core server to be managed

Host

IP Address or host name of the XactView server API. Set to "localhost" if the server is installed on the same machine.

Port

Port of the XactView server API. 

Username

Username used to authenticate with the server API. The realm auth user credentials can be found in the security.xml file in the XactView server config directory under the communication_manager servlet security settings.

Password

Password used to authenticate with the server API. The realm auth user credentials can be found in the security.xml file in the XactView server config directory under the communication_manager servlet security settings.

Use SSL

If checked https will be used to communicate with the XactView server API.

Asterisk Connection Settings

Asterisk Server Host

The ip or hostname of the Asterisk server. This is used to tell the XactView server how to connect to Asterisk. If the XactView server and Asterisk are on the same machine this field should be set to "localhost".

Module Client Link Settings

Client Host

IP Address or host name of the XactView client. Set to "localhost" if the client is installed on the same machine.

Client Port

Port for the XactView client. 

Voicemail Agent Settings

Identifier

Identifier of the voicemail agent to bind and configure.

Directory

Path to the root voicemail directory.

Resource Host

Hostname or IP used to build voicemail playback URLs.

Resource Extension

File extension used to build voicemail playback URLs.

Recording Agent Settings

Identifier

Identifier of the recording agent to bind and configure.

Directory

Path to the root recordings directory.

Resource Host

Hostname or IP used to build recording playback URLs.

Resource Extension

File extension used to build recording playback URLs.

Password Email Settings

Subject

Subject of password email

Body

Content of email

Variables

<span>The subject text of the email. You can specify the following variables in the email:<br><br>%%userId%% = The the username that the password belongs to.<br>%%password%% = The password value.<br>%%clientURL%% = The URL used to log into the client. Built using the Client Host and Client Port fields above.</span>