Licenses Information

5 Free Licensed users on PBXact

PBXact comes with 5 Free Licensed user for XactView allowing you to test and evaluate XactView

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If you want to activate more than five Users or monitor a Queue then you need to buy one of the following licenses.

XactView V3 User Packs

Xactview is a dedicated dashboard for Secretaries and manager who need complete control of the call flow in the company. With Xactview you can view calls, transfer calls, change presence, park calls manage conference bridges/queues, monitor and record calls and much more. Also Great for Contact Center operations to view live call center metrics such as calls-in-queue, abandoned calls, call barging, silent-whipering and more.

One Xactview Operator Panel license is required for each phone user in the company you wish to monitor. For example, if your company has 20 employees and your secretary needs to be able to monitor and transfer calls to any of these 20 users, a 20-pack license is required. This includes upgrades for 1 year of the XactView Software.

XactView V3 Queue Licenses

XactView Queue License is required for companies wishing to monitor live metrics of phone queues configured in their FreePBX / PBXact phone system. It allows them to view information such as:

• Agents in the queue

• Abandon calls

• Calls waiting in the queue

One XactView Queue License is required for every Queue configured in the PBX, that you wish to monitor. You can configure which queue you want to monitor within the XactView Panel. This includes upgrades for 1 year of the XactView Software.