Phone Login

Owned by Kelli Higdon
Last updated: Feb 28, 2024
2 min read

 

Your FreePBX / PBXact system must be on firmware version 10.13.66 / 10.13.66-11 or later to take advantage of Zero-Touch auto-provisioning for your Sangoma Phone.
Firmware from this version onward comes with automatic (free-of-charge) access to End-Point-Manager (only for Sangoma phones) and with pre-configured Sangoma Phone templates (which are used to configure your phone) 

 

Automatic Configuration process

  • When the phone contacts your PBX it will communicate with the End-Point-Manager (EPM) module inside. 

  • EPM will detect any Sangoma phone that is requesting configuration and if the MAC Address has already been setup in EPM Extension Mapping it will use the configuration for that phone.  

    • If the Mac Address has not been mapped to a user or template inside EPM yet it will prompt you with a login screen. Since your PBX will not have any information on the phone at this point, the phone will prompt the user to enter their Extension and voicemail password and EPM will generate a configuration for this phone based on your default template.

       

The factory default password of the phone is 'admin' however after connecting to FreePBX / PBXact, the password will become the admin password that is defined in the Global Settings of EPM which by default is 222222.  (This password can be changed under the 'Global' settings of End Point Manager). The admin password can also be used as the login password for the phone if you do not know your voicemail password or do not have voicemail setup for your extension.

 

  • When EPM receives the user's Extension and password it will lookup to verify that the user exists (i.e as a valid extension already configured)

    • If the user does exist, EPM will perform automatic extension mapping and push full user configuration to the phone. The phone will immediately be ready for phone calls 

  • Below is a screenshot of what the phone will display upon initial configuration

 

Note: The above 220 and 230 are example extensions. Your phone will display the extension number that the user logged in with.

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