BLF Light Status for Phone Apps

Call Flow

1 or more Call Flows is in Normal mode that are being monitored.

1 or more Call Flows is in Override mode that are being monitored.

N/A Not used

Call Forward

Call Forward is disabled for this extension.

Call Forward is enabled for this extension

N/A Not used

Conference Room

None of the conference rooms being monitored has no callers in the conference room.

1 or more of the Conference Rooms being monitored has 1 or more callers in the conference room.

N/A Not used

Contacts

N/A No BLF light used

N/A No BLF light used

N/A No BLF light used

DND

Do Not Disturb enabled

Do Not Disturb enabled

N/A Not used

Login

N/A No BLF light used

N/A No BLF light used

N/A No BLF light used

Follow Me

Follow Me is disabled for this extension.

Follow Me is enabled for this extension.

N/A Not used

Parking

No current calls parked in any Parking lots monitored by this extension.

1 or more current calls are parked in a Parking lot monitored by this extension.

N/A Not used

Presence

Current status is not set to a Away type status

Current status is set to an Away type status.

N/A Not used

Queue Agents

This extensions is not logged into any queues that they are a member of.

This extensions is logged into 1 or more queues that they are a member of.

N/A Not used

Queues

No queues that this extension has permissions to view has any callers waiting in queue.

N/A Not Used

1 or more queues that this extension has permissions to view has 1 or more callers waiting in queue.

Time Conditions

1 or more Time Condition is in Matched Mode that are being monitored. Matched mode usually means we are in business hours.

1 or more Time Condition is in Unmatched Mode that are being monitored. Unmatched mode usually means we are in closed hours.

N/A Not used

Transfer to Voicemail

N/A No BLF light used

N/A No BLF light used

N/A No BLF light used

Voicemail

No current new voicemails

1 or more new voicemails

N/A Not used