Fax Status
- Nathaniel Halbrooks
When viewing faxes from within the eFax portal, you will notice each fax has a Status column to indicate the current status of the fax. This status differs depending on whether the fax is an inbound or outbound fax. Here are the possible values, and their meaning.
Outbound Faxes
Status | Description |
Queued | Fax job has been queued for outbound delivery, and will begin sending shortly |
Blocked | Fax job is currently waiting for another job to the same destination number to complete before attempted outbound delivery |
Active | Fax job is actively being sent to the destination number |
Sleeping | Fax job was attempted, but was not successful. Job is currently waiting to have a reattempt at delivery |
Successful | Fax job was successfully delivered to the destination number |
Failed | Fax job delivery was attempted several times, but ultimately was not successful. No more tries will be attempted*** |
***See table below for number of retries attempted per attempt
Inbound Faxes
Status | Description |
Received | Fax was received into the FAXStation platform, and processed into your account |
Deployed | Fax was picked up by your FAXStation CPE device for local delivery to your fax machine |
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Maximum Retry Attempts
In case the fax does not succeed on the first try, the system will retry, up to the maximum number of attempts defined below:
Reason | Max Retry Attempts |
Busy | 9 |
No Answer | 9 |
No Carrier | 3 |
Other (fax protocol) | 3 |
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