Viewing and Downloading Faxes

The Fax Section

Click on the Fax menu item.

Open

This will expand to display a list of available fax DIDs. The user will only see DIDs they are allowed to view according to what you set up in the eFax Admin Section.

• ALL: View faxes sent by, and received by, all fax DIDs that this user has permission to view.

• Individual DID: View all faxes sent by, and received by, this fax DID only.

Open

Folders

For the DID(s) you selected in the step above, faxes are arranged into several folders. A number next to the folder name shows the number of faxes (not pages) in that folder.

• Inbox: Received faxes. Includes faxes received by your FAXStation devices (physical fax equipment).

• Outbox: Outgoing faxes that are in progress and have not yet reached a status of "sent" or "failed."

• Sent: Outbound faxes that have been successfully sent. Includes faxes received by your FAXStation devices (physical fax equipment).

• Failed: Outbound faxes that have failed.

• Deleted: Faxes that have been marked for deletion.

Viewing and Downloading a Fax

For each fax in any of the folders, you can see the source, destination, number of pages, file size, timestamp, and fax ID. Action buttons allow you to view a fax in your browser and download it to your computer. You can view both sent and received faxes.

How to Preview a Fax

To view a pop-up thumbnail preview of a fax, hover your cursor over the binoculars icon. This will give you a quick preview of the first page.

How to View and Download a Fax

Click the PDF icon for the fax. A window will display the fax if your browser is configured to view PDFs in-browser. Otherwise, you will only see a download button.

To save the file as a PDF, click the Download button.