Record Sound

This action sends a sound to a folder in an extension owner’s voicemail Mailbox. The sound variable can be used later on in the IVR menu for actions such as playing or uploading.

When a caller reaches a Record Sound action, Switchvox plays a beep and then begins recording. Recording stops when the caller presses the "#" key, hangs up, has recorded too much silence, or has reached the total minutes of recording time.

• Stop Recording after sections of silence. Enter the number of seconds of silence allowed before recording stops.

• Stop Recording after total minutes. Enter the maximum number of minutes to record.

• Recorded Sound Variable Name. Select a previously defined sound variable, or enter the name of the new variable.