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Overview

TeamHub Talk is a feature of Sangoma TeamHub, a collaboration tool that allows users to make and receive phone calls. This guide provides instruction on how users can adjust the setting for TeamHub Talk for CommUnity.

To access the TemaHub Talk Settings:

  • Login into TeamHub using your CommUnity Credentials.

  • Select The gear ( ❁ ) icon in the top right corner of the page.

  • Select the Talk Setting option.

From the Talk Setting menu you can configure the following settings.

① General Setting

② My Phone Info

③ Audio Settings

④ Call Routing

⑤ Voicemail

⑥ Alerts/Sounds

⑦ Conference

Table of Contents

① General Setting

The General Setting section is where Park call visibility is configured.

② My Phone Info

In the My Phone Info section, the following settings are available:

  • Display the user’s Phone Information.

  • Configuring a Mobile Phone.

  • Change the User’s Avatar.

Phone Information

Click the Down Arrow (⌄) to display the configured phone details.

Configure a Mobile Phone

To configure a mobile phone, click the Edit button in the Mobile Phone section:

1. Enter the Country Code.

2. Enter the Mobile Phone Number.

Note: If a mobile number is added, the mobile device will appear as an option in the Device Selector.

Change the User’s Avatar:

To change your Avatar Click the Edit button in the Avatar section.

  • Click the Select button.

  • Select an Avatar.

  • Click the Save button.

③ Audio Settings

In Audio Settings, the user can configure and test the Speaker, Microphone, Ringer, and Alerts.

④ Call Routing

In Cal Routing, the user can configure the Find Me / Follow Me (FM/FM) options.

Find Me Step Configuration

The Find Me Step settings allows the user to Add, Edit and Delete the steps that will take place when an incoming call is received.

  • To Change a step select one of the options from the step dropdown field. Addition configuration options will vary based on the selected options.

  • To add a Step Click the + ADD STEP button to add additional routing steps.

Find Me Rules configuration

The Find Me Rules settings allows the user to configure how the Find Me function will operate.

⑤ Voicemail

In the Voicemail setting section the following option are available:

Voicemail Settings

  • Enable and disable the Voicemail option.

  • Set the Voicemail password.

Voicemail Notifications

  • Enable and disable email notifications when a voicemail is received.

  • Configure if the voicemail recording should be attached to the email notification.

  • Configure if the voicemail should be deleted after the recording has been emailed.

Voicemail Messages

  • Add or delete the different Voicemail greetings.

⑥ Alerts/Sounds

The Alerts/Sounds settings provide the user the ability to configure System Alerts and Call Alerts.

System Alerts

  • Enable and Disable notification when status is busy.

Calls

  • Enable and Disable Call Alerts busy.

  • Configure Alerts how alert are presented based on alert type.

    • Missed Calls

    • Voicemail

    • Transfer Complete

⑦ Conference

The Conference settings the following option are available:

  • Moderator Settings

  • Participants Settings

  • Conference Room Alerts

Click the Edit icon to expand and configure the following options:

Moderator Settings

  • Set the name of the conference room.

  • Create a moderator Pin for the conference room.

Participants Settings

  • Create a participant Pin for the conference room.

  • Configure if participant can Join before the moderator

  • Configure if participants can stay after the moderator leaves.

Conference Room Alerts

Enable or disable of the following alerts:

  • Users hear Welcome Prompt when joining

  • Users hear a tone when another user joins or leaves

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