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Contact your company IT Administrator or the person who administers the PBX. Have them complete the rest of the steps.
Login to the Admin Panel at PBXtra using the Admin Username / password.
Click on Extensions->view extensions
Click on the extension number which you need to reset the password for.
Modify the password in the Web Password field to the password you would like.
Modify the username in the Web Username field to the username you would like.
Click Apply All Changes at the bottom of the page and wait for the page to refresh.
Provide the end-user with the updated password and have them login to HUD
*NOTE: This will also alter the password the end user users to log into PBXtra .