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What is TeamHub

Sangoma's TeamHub is a cutting-edge team collaboration tool that maximizes your teams productivity by delivering single unified collaboration which includes;

  • Chat

  • Video Meetings

  • Voice calling

  • SMS

  • Productivity Apps

Sangoma TeamHub is accessible from any Desktop device, over virtually any Internet connection and TeamHub Chat is accessible from any Mobile device.

How do I access TeamHub

  • Click here to access the Web version of TeamHub.

  • Business Voice User can Login using your Business Voice credentials.

  • Community User can Login using your Community credentials.

    • Community User have an extra layer of security, for more info Clickhere.

  • After logging in, the TeamHub Home page will display.

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Home

From the Home page you can access Sangoma’s Apps. Simple click on the VIEW APPS button towards the bottom of the page.

Community User

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Business Voice Users

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Sangoma Apps Gallery

From the apps page you can open or enable the apps you have a license for. You can also get usage details by clicking the USAGE DETAILS button in the top right corner of the page.

Info

Note: The Apps Gallery is only available If you are licensed for at least one Sangoma App.

TeamHub Navigation

The left navigation bar provides access to the TeamHub applications that your user account is entitled to.

Chats

Chat provides the ability to view and send messages inside Channels, directly to a teammate, or a group of up to 8 teammates.

For more information reference the How to use TeamHub Chat.

Talk

The Talk Application provides the ability to receive and make calls via the keypad or contacts, view your call logs, and listen to voicemails.

TeamHub Talk features and settings work slightly different based on the Voice solution you are using. For more information reference one of the user guide for your Voice Solution:

Meet

This feature provides the ability to create or schedule a video meeting using our Sangoma Meet application.

For more information reference the How to use the Meet calendar plugins in TeamHub.

Contacts

Sangoma’s TeamHub Contacts supports both a Company Directory and Personal Contacts. When you click on the contact’s name the contact’s profile is displayed.

For more information reference the How to use Contacts in TeamHub.

Files

All your files you have uploaded in your TeamHub personal cloud storage space are listed here. You can upload, download preview, and delete files from this view.

For more information reference the How to work with TeamHub Files.

SMS

The Sangoma SMS application is our text messaging application that allows users to communicate via text messages with their customers, business, and personal contacts. This guide provides the basics on how to use Sangoma SMS. For more information visit this page.

How to Adjust the TeamHub User Settings

For more instruction configuring TeamHub visit the TeamHub User Settings Guide.

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Click here ( https://sangoma.atlassian.net/wiki/spaces/PMGMT/overview ) to locate this Product Manager.

Product Version:

V3.3

Source Document URL:

N/A

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