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PBXact Features
PBXact Premise Systems Feature Support Included in All Systems
Business Features | Calling Features | Telephony Support |
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Flexible Time-Based Call Routing Built-In Conference Bridge Fax to E-mail Hunt/Ring Groups Music on Hold Voicemail Blasting Find Me / Follow Me Calling Personal IVRs Wake Up Calls Support for Video Calling Secure Communications (SRTP/TLS) Announcements Text to Speech Calling Queues (ACD) Interactive Voice Response (IVR) CRM Link Module
| | Open Standards Support for Multiple Protocols SIP, IAX2, PRI, T1, E1, J1, R2, POTS/Analog, ISDN, GSM WebRTC Softphone Support Specialty Device Support Door Phones Overhead Paging Strobe Alerts Paging Gateways Voice Gateways Failover Devices Desktop and Mobile Phone Support
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Administration | User Control Panel (UCP) | Desktop and Mobile Integration |
Graphical Web Interface to manage and control all features protected by user name and password login credentials Upgrade System with Granular Control System Dashboards Bulk Import Utilities (Trunks, Extensions, Users, DIDs) Localization in both GUI and Sound Files for Multiple Languages, including Italian Backup and Restore Utilities Custom Destination Administration Web-based Config File Management When Needed System Recording Management GUI Controls for DNS, Network Settings, and More! Remote reset and re-configuration options available Troubleshooting interface to download logs for help desk Access to system management via console port on appliance
| Responsive GUI (Desktop, Tablet, and Mobile Device) WebRTC Softphone Call History (Details and Recording Playback / Download) Contact Management Presence Management Conference Room Management with ability to send email invitations via any email client Settings Management Voicemail
| Connect Mobile Apps & \Desktop Apps Connect Mobile for iOS and Android; Desktop UC for Windows and macOS Softphone for making and receiving calls; tied to your primary extension Presence, BLF 1:1 video calls, and integration with Sangoma Meet for video conferencing with internal and external clients without any UC tools Ability to integrate ‘integration email client and personal contact lists for use with above mentioned features Desktop apps: Firefox and Chrome Click to Call, Call Popups Click to Dial from Outlook Send and Receive Faxes Send and Receive SMS (with SIPStation SIP Service only)
1 User license included with each Extension license on the PBX, up to 1000 users only.
Example a PBXact 60 comes with 60 Extension licenses, 60 desktop Users, and 60 Connect Users. Example a PBXact 5000 comes with 5000 Extension licenses, 1000 desktop Users, and 1000 Connect Users.
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Add-ons | | |
The Base Platform includes a base of system enhanced features (see chart below) Additional functionality can be added as needed: High Availability (License Required per PBX Node) Call/Contact Center Features (Enhanced Call Center Functionality) Operator Panel / Wall Boards Third Party Phone Support (for Non-Sangoma IP Phones)
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