IMG 1010 - Overview of ClientView

ClientView is a real-time Graphical User Interface that allows you to do the following, depending on the Roles a user has been assigned:

• Configuration- Ability to graphically configure an IMG from initial setup to channel configuration. You can apply changes to the connected nodes with simple point-and-click operations. See IMG 1010 - Configuration Summary

• Monitoring- Real-time view of an IMG to monitor hardware status, alarm status, and calls in progress. You can examine detailed alarms and statistics without decoding log files. See IMG 1010 - Monitoring the IMG.

• Provisioning- Allows real-time changes required to maintain processing conditions, including bringing components in or out of service, busying out components, and managing channel groups. You can avoid low level channel and trunk group assignments and maintenance by creating and maintaining trunk groups through the interface. See IMG 1010 - Provisioning the IMG.

Main ClientView Window (10.3.x):

Open

Main ClientView Window (10.5.x)

Open

Panes

The following panes appear in the main window. See IMG 1010 - An Overview of Provisioning the IMG for the Provisioning Buttons available for each pane.

• Configuration Tree (Top-Left) - This pane contains the items that can be configured. Right-Click an item to access additional configuration items. Creating an entry in the Configuration Tree opens the corresponding Configuration Pane (top right).

• Configuration Pane (Top-Right) - This pane shows the properties of the selected object. You can use this pane to view and edit your configuration. The column entitled "As Configured" shows the current configuration when connected to an IMG. You enter or edit values in the User-Specified column.

• Buttons (Middle-Right) - The buttons available vary depending on the configuration pane selected.

• HELP - Click Help from Main Title Bar or from buttons between Information and Configuration Panes to access the on-line help.

• Information Pane (Lower-Right) - This pane includes the following tabs:

  • Object Table - For objects that include entries (such as Translation Tables and IP Bearer Traffic Profiles), this table shows the currently configured entries for the selected object. The contents vary depending on the object. If you select a row in the table, the configuration pane for that entry appears in the Configuration pane.

  • Object Status- Displays the status messages that have been sent for the object selected

  • System Status - Shows all of the ConfigStatus messages sent from the IMG. The contents of this tab are the same regardless of the current pane selected.

  • Socket Activity - N/A

• Monitor Pane (Lower-Left)- This pane shows the activity between ClientView and the IMG(s).

• Embedded Help Pane (Middle Left) - The embedded help pane was added to ClientView to help with the configuration of the IMG. Each embedded help pane includes the following:

  • Brief Description of object in ClientView selected.

  • Max number of times that object can be created in one ClientView EMS Pane.

  • Related Topics, which when selected will link you to documents in the Online Manual that can help with things such as the configuration of the selected object.

Embedded Help Pane

For convenience an additional feature was added in software version 10.5.2 to the embedded help which allows a user to open and close the embedded help pane in ClientView. By default when ClientView is first installed, the embedded help pane is open. The user has the ability to access the white embedded help pane between the configurable pane and the Object Table.

The feature added to the embedded help pane allows the user to shut the embedded help pane. This allows ClientView more real estate on the GUI to display the Configurable Pane and the Object Table. To close the embedded help pane go to the Main Menu and select Help -> Embedded WebHelp as shown below.

By un-checking the Embedded WebHelp box the Embedded Webhelp will close and allow more viewable area for the configuration and Object Table screens.

Additional Information:

• The Embedded help pane will "remember" which state it was in. If ClientView is closed and then reopened, the embedded help pane will "remember" the state it was in before ClientView was closed.

• You can drag the Embedded Help Pane up or down when it is closed. Select the bottom bar of WebHelp Pane and drag it up or down.

• The Embedded WebHelp selection will open or close all the embedded help panes at once. You cannot have an embedded help pane open for one object and closed for another.