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Fonality - Upload a pre-recorded voice prompt or auto-attendant greeting - How do I?

Fonality - Upload a pre-recorded voice prompt or auto-attendant greeting - How do I?

Uploading voice prompts is a feature of  Professional Edition and higher editions.

  1. Click on AutoAnswer --> voice prompts

  2. In the box next to File Name, click the Browse button.

  3. Locate the voice prompt file on your computer.  Voice prompt files must be saved with the following attributes:

    1. Must be a .wav file

    2. Must be less than 2 MB

    3. Must be PCM 16-bit Mono

    4. Must be 8Khz

  4. Give your voice prompt a Description (optional)

  5. Check the box under Local Server only if your computer is on the same LAN as your PBXtra

  6. Click "Apply All Changes"

 

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