XactView V3-Recordings Widget
- Kelli Higdon
The Recordings widget allows you to view and manage recordings for your accounts.
Properties
Tag- The tag of the voicemail.
Caller ID- The caller ID name and number of the recorded call.
Source- The source extension number of the recording.
Destination- The destination extension of the recording.
Duration- The duration of the call the recording was made from.
Date/Time- The date and time of the call the recording was made from.
Please note that all the above options may not appear by default. Hover your mouse over the headers and a small "arrow" will appear at the far right side of the widget. Click on this drop-down and more options will appear. Options in bold are already displaying and will have a small circle in front of it. Greyed out options are not currently displaying, but you can click on each one to display as many or as little as you want for this widget.
Actions
Play Back- Users can play back recordings in one of two ways:
In Browser- If you select a recording, a play back bar will appear under the recording list. You can use this bar to pause, play and scrub through the recording.
On the Phone- If you select the "play" button on a recording, your default account will be called and the recording will be played back to you over the phone (see the My Stream widget for more information).
Delete- You can permanently delete a recording by selecting the "delete" button on the recording. You can delete multiple recordings at once by using "Ctrl-Click" or "Shift-Click" and hitting the "delete" key.
