Switchvox SMB 5.5 Release Notes

Enhancements

• Digium Phones: Assignments and Configuration

• Digium Phones: Contacts

• Phone-Users: Status and status-based Call Rules

• Phone-Users: a new Call Rule for Status Do Not Disturb: queue calls are declined, and direct calls go to your voicemail

For details about these enhancements, see Updating to Switchvox SMB 5.5.

Issues Resolved

• Administrators:

  • When using the Upload Recorded Sound to a URL action in an IVR the sound is now correctly uploaded.

  • Outgoing Call Rules under a VOIP Provider's Peer Settings are now correctly saved under a certain series of events.

  • Special characters no longer cause trouble on the Incoming Caller ID Rules page.

  • Outgoing Caller ID Rules can now be correctly changed and saved where "Change caller ID to a number by adding () to the extension" is changed to zero (0).

  • Ranged outgoing caller ID rules now have corrected validation.

  • The Server > Connection Status > SIP Phones page now handles special characters in a useragent string. 

  • The UK English soundpack is no longer used incorrectly as the default language.

  • Email messages are no longer being sent to the administrator that refer to removing old login attempts.

  • Email messages are now sent using content-type UTF-8.

  • Saving an Event Trigger with special characters no longer duplicates the special characters.

  • Using an IVR to set a ring hint now maintains that ring hint correctly when the call rings a queue member.

  • Call Recordings Settings are now correctly allowing blank fields.

  • Call Recordings lists are now displaying correctly while mutliple calls are being recorded.

  • Call Recordings are now recording correctly for extensions that have a Ring All call rule that rings other internal extensions.

  • The default time frames can now be deleted and recreated exactly as named.

  • The system time can now be correctly updated when the admin account is using UK English.

  • Opening a Call Queue extension in extension management no longer breaks the Switchboard queue panel permissions.

  • Call Queues now correctly handle queue members who are already on a call on a converged phone.

  • Special characters stored in Blocked IPs no longer causes a problem in the display of Blocked IPs.

  • Call Reports for Incoming DID now accepts a 3-digit number. The minimum used to be 4 digits.

  • The Intermediate CA Certificate in PEM Format now saves correctly.

  • Creating an Extension Template now correctly saves the Extension Groups information.

  • The backup process using a meta file now refreshes correctly when you cancel and start again.

  • Call Logs now correctly reflect a parked call that was answered.

  • Call Logs now correctly reflect a hangup after a call is blind-transferred to a queue.

  • Call Logs now correctly reflect a call that dials an internal extension and then does a blind transfer.

  • Call Logs now correctly reflect the extension numbers when a call is blind transferred to a Send to Voicemail Feature Code extension.

  • The API method switchvox.extensions.callQueues.members.add now behaves correctly.

  • Tech Support VPN access can now be enabled from the console (in case the web suite is not accessible).

  • LEDs for 4-port analog cards now light up correctly.

• Phone Users:

  • A Ring All call rule that contains its own extension no longer fails to ring successfully under particular circumstances.

  • Call Rules with Ring All or Cascade actions are now better at preserving Caller ID. P-Asserted Identity is consistently passed in the invite.

  • A call now gets through to voicemail when it has been through a Ring All Call Rule and a Transfer.

  • For Converged Phones, Caller ID is now handled correctly when it includes an accent.

  • For external Converged Phones, calls are now shown and logged correctly as the main extension.

  • The InCall Menu now uses the extension's language correctly.

  • The Voicemail Greetings setting "Use unavailable greetings when busy" now saves correctly.

  • The number 1 is now being prepended correctly when dialing under certain circumstances.

  • Internal calls no longer go to voicemail incorrectly under a certain series of events.

  • Breadcrumb links in Minimalist Mode under certain sections of the web suite are now working correctly. (For example, "Back to Call Rules" can be used from call rule settings and call rule actions.)

• Switchboard:

  • Calls happening on a Converged Phone are no longer are missing from Current Calls under particular circumstances.

  • Incoming calls placed on hold are no longer stuck on hold if the other party hangs up the call.

  • Calls that are on hold, then dragged into the Parked Calls panel ,are now correctly removed from Current Calls.

  • Placing a call on Hold (from the Switchboard) correctly indicates that your phone-status is Busy.

  • Drag-and-drop transfer of a ringing incoming call now correctly stops your phone ringing.

  • Phonebook entry's names now display correctly with UTF8.

  • Phonebook panels now behave correctly after setting a large number of columns, and then removing them.

  • Dragging a call to a Phonebook entry's Additional Number now works correctly.

  • Status is now displayed correctly for Switchvox-peer extensions, in Phonebooks.

  • The Queue Panel log-in/log-out tools no longer lag under particular circumstances.

  • The Queue Panel no longer reports ringing calls incorrectly under particular circumstances.

  • The Salesforce panel now correctly handles contacts that were converted from leads.

  • The SugarCRM panel now correctly handles special characters during authentication

  • Panels now refresh correctly using Safari.

Affected Version(s)

SMB 5.5