Switchvox - SNMP

Switchvox - SNMP

SNMP (Simple Network Management Protocol) is used to monitor devices on an IP network. If you are not already using SNMP, then you can ignore these settings. If you are already using SNMP, you can monitor the OIDs that the Switchvox agent provides.

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IMPORTANT: Be sure to allow SNMP traffic in Switchvox Access Control. (By default, SNMP traffic is not allowed).

  • SNMP v1/v2c Community Name. Enter the Community Name for the SNMP community to which Switchvox should belong.

  • SNMP v3 User Name. Enter the SNMP User Name if you are using SNMP version 3.

  • SNMP v3 Password. Enter the SNMP Password if you are using SNMP version 3.

See the switchvox-mib file, or use the OIDs below.

Switchvox OIDs

The Switchvox prefix is .1.3.6.1.4.1.22736.10

.1 Switchvox Information

.1.3.6.1.4.1.22736.10.1.1     software version

.1.3.6.1.4.1.22736.10.1.2     max concurrent calls

.1.3.6.1.4.1.22736.10.1.3     used feature packs

.1.3.6.1.4.1.22736.10.1.4     max feature packs

.1.3.6.1.4.1.22736.10.1.5     used extensions

.1.3.6.1.4.1.22736.10.1.6     max extensions

.2 VOIP Providers

.1.3.6.1.4.1.22736.10.2.1     number of VOIP providers

.1.3.6.1.4.1.22736.10.2.2     number of state 'Ok' VOIP providers

.1.3.6.1.4.1.22736.10.2.3.1.1     first VOIP provider id

.1.3.6.1.4.1.22736.10.2.3.1.2     first VOIP provider type

.1.3.6.1.4.1.22736.10.2.3.1.3     first VOIP provider name

.1.3.6.1.4.1.22736.10.2.3.1.4     first VOIP provider host

.1.3.6.1.4.1.22736.10.2.3.1.5     first VOIP provider account id

.1.3.6.1.4.1.22736.10.2.3.1.6     first VOIP provider callback extension

.1.3.6.1.4.1.22736.10.2.3.1.7     first VOIP provider latency

.1.3.6.1.4.1.22736.10.2.3.1.8     first VOIP provider state

.1.3.6.1.4.1.22736.10.2.3.[2-xxx].[1-8]      details for each additional VOIP provider

.3 Hardware Status

.1.3.6.1.4.1.22736.10.3.1.1       memory used

.1.3.6.1.4.1.22736.10.3.1.2       memory total

.1.3.6.1.4.1.22736.10.3.1.3       swap used

.1.3.6.1.4.1.22736.10.3.1.4       swap total

.1.3.6.1.4.1.22736.10.3.1.5       last update (memory/swap)

.1.3.6.1.4.1.22736.10.3.2.1       disk used

.1.3.6.1.4.1.22736.10.3.2.2       disk total

.1.3.6.1.4.1.22736.10.3.2.3       last update (disk)

.1.3.6.1.4.1.22736.10.3.3.1       load

.4 Phone Status

.1.3.6.1.4.1.22736.10.4.1     number of SIP phones

.1.3.6.1.4.1.22736.10.4.2     number of reachable SIP phones

.1.3.6.1.4.1.22736.10.4.3.1.1     first phone id

.1.3.6.1.4.1.22736.10.4.3.1.2     first phone extension

.1.3.6.1.4.1.22736.10.4.3.1.3     first phone caller id

.1.3.6.1.4.1.22736.10.4.3.1.4     first phone user agent

.1.3.6.1.4.1.22736.10.4.3.1.5     first phone ip address

.1.3.6.1.4.1.22736.10.4.3.1.6     first phone state

.1.3.6.1.4.1.22736.10.4.3.[2-xxx].[1-6]     details for each additional phone

.1.3.6.1.4.1.22736.10.4.2     number of reachable SIP phones

.5 Current Calls

.1.3.6.1.4.1.22736.10.5.1 total current calls

.1.3.6.1.4.1.22736.10.5.2 number of calls in state 'agent_login'

.1.3.6.1.4.1.22736.10.5.3 number of calls in state 'agent_logout'

.1.3.6.1.4.1.22736.10.5.4 number of calls in state 'checking_voicemail'

.1.3.6.1.4.1.22736.10.5.5 number of calls in state 'conference'

.1.3.6.1.4.1.22736.10.5.6 number of calls in state 'directory'

.1.3.6.1.4.1.22736.10.5.7 number of calls in state 'faxing'

.1.3.6.1.4.1.22736.10.5.8 number of calls in state 'intercom'

.1.3.6.1.4.1.22736.10.5.9 number of calls in state 'ivr'

.1.3.6.1.4.1.22736.10.5.10 number of calls in state 'leaving_voicemail'

.1.3.6.1.4.1.22736.10.5.11 number of calls in state 'monitoring'

.1.3.6.1.4.1.22736.10.5.12 number of calls in state 'parked'

.1.3.6.1.4.1.22736.10.5.13 number of calls in state 'queued'

.1.3.6.1.4.1.22736.10.5.14 number of calls in state 'receiving_fax'

.1.3.6.1.4.1.22736.10.5.15 number of calls in state 'ringing'

.1.3.6.1.4.1.22736.10.5.16 number of calls in state 'talking'

.1.3.6.1.4.1.22736.10.5.17 number of calls in state 'unknown'

.6 Telephony Cards

.1.3.6.1.4.1.22736.10.6.1 number of devices

.1.3.6.1.4.1.22736.10.6.2 number of state 'Ok' devices

.1.3.6.1.4.1.22736.10.6.3.1.1 first device id

.1.3.6.1.4.1.22736.10.6.3.1.2 first device name

.1.3.6.1.4.1.22736.10.6.3.1.3 first device channel

.1.3.6.1.4.1.22736.10.6.3.1.4 first device channel group

.1.3.6.1.4.1.22736.10.6.3.1.5 first device signalling

.1.3.6.1.4.1.22736.10.6.3.1.6 first device state

.1.3.6.1.4.1.22736.10.6.3.[2-xxx].[1-6] details for each additional device

.7 Switchvox Subscription

.1.3.6.1.4.1.22736.10.7.1     expire date

.1.3.6.1.4.1.22736.10.7.2     days left

.8 RAID Controller

1.3.6.1.4.1.22736.10.8.1     controller status

1.3.6.1.4.1.22736.10.8.2     logical device status

1.3.6.1.4.1.22736.10.8.3     device #0 status

1.3.6.1.4.1.22736.10.8.4     device #1 status

Other OIDs

The Switchvox agent provides some additional OIDs that are not specific to the Switchvox application.

.iso.org.dod.internet.mgmt.mib-2.system             Linux system OIDs. You can use any OID under this.

.iso.org.dod.internet.private.enterprises.ucdavis   Linux system OIDs. You can use any OID under this.