Device Status

In the Device Status section, you can see the current connection status of your fax CPE devices to our data centers. If a CPE device is offline, any fax machines plugged into that CPE device will not be able to send or receive faxes.

How to Navigate to the Devices > Status Section

• Log into the eFax Portal at http://fax.sipstation.com
   

• Click the Devices item in the navigation menu, then click the Status section.

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Viewing Statuses

• This page displays a table view of all your devices and their current status.

  • Online (green)- Device is online and connected with our data center.

  • Offline (red)- Device is not connected with our data center. The status includes the last date and time we saw the device check in.

  • Undeployed (yellow)- Device has been purchased but is not linked to any trunks or DIDs yet.

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